Welcome to Chicken Treat's new Loyalty Program ... Flock Rewards!
Did you know that every online order brings you closer to more freebies? 🎉
By being a part of the Flock Rewards crew, you’ll score delicious perks like freebies after your 5th and 10th order, a flocking cool birthday surprise, the opportunity to be elevated to VIP status, and access to exclusive deals you won’t find anywhere else. ​
The more you order, the more you’ll be rewarded. So, start pecking your way to perks today and enjoy the delicious benefits of being a Flock Rewards member.​
General
Flock Rewards is Chicken Treat’s crackin’ new loyalty program! It rewards and recognizes our regular customers with special offers for buying with Chicken Treat online or in-app and earning stamps on a virtual stamp card.
Joining is easy- just download our app and sign up or sign up on our website and start ordering! Participation in the Program is open to Australian residents aged 16 years or older. Â
Individuals under 18 years old must have parental/guardian approval to participate.Â
As a loyalty member, you will earn 1 stamp every time you spend $10+ online or on the app (you will need to ensure you are signed in). Once you earn 5 stamps, you will unlock a $5 voucher to redeem on your next meal of $10+, and once you complete 10 you’ll score a FREE Tempta Burger voucher. Plus, there’s a secret tier waiting to be unlocked for our VIP customers- complete the whole stampcard to access it!
In store and kiosk transactions do not qualify for a stamp, you must be logged into your Flock Rewards account. As per our T&Cs, stamps are only issued on logged in online (web or app) orders over $10.Â
Contact us at https://www.chickentreat.com.au/contact-us.
Great question- Flock Rewards is not available at our Airport store or at any event pop up or transportable locations such as our Tom Price location.
No unfortunately, we’re not able to add transactions if they haven’t been ordered while logged in, so be sure to check you’re logged into your account when ordering online or in App!Â
Using Vouchers
Yes, you can. Transactions with stamp card vouchers, and value items like our Lunch Deal are applicable to earn stamps, but as part of a $10+ basket. Paper vouchers cannot be used as only online transactions are eligible for stamps. In order to earn a stamp with a voucher, you must spend at least $10 AUD outside of the voucher total.
Yes, so you’ve got to get in quick. The expiry date will be shown in the Chicken Treat App and each offer will generally expire 14 days from issue. Â
To check out your vouchers/offers simply log in to your Flock Rewards account via the App and check the Flock Rewards Exclusives on the Flock Rewards page.Â
 You can also log in to your account at chickentreat.com.au/flockrewards and go to the BALANCE/REWARDS tab.Â
The welcome voucher of Free Reg Chips is automatically added to your account when you verify by entering the One Time Password (OTP) we send you when you join. The voucher will expire after 14 days. The voucher can be redeemed online, and must be used in one transaction only and cannot be exchanged for cash.Â
Passwords and Login Issues
Let us know by submitting some feedback to us on our website, or tapping Contact Us from the More Section in App.Â
We’re sorry to see you go- Head to: More>My Profile>Delete Account
Make sure we’ve got your bday to get your gift by going to Flock Rewards>Birthday! But enter your date carefully.  You won't be able to change it once entered.
Locked out? No problem- Â tap the Forgot your Password link to reset your password. You can change your password by tapping More>My Profile. Â Â Password Settings:Â
o 6-18 charactersÂ
o At least 1 lowercaseÂ
o At least 1 uppercaseÂ
o At least 1 numberÂ
Yes, by going to the More>My Profile page of the app and modifying the email address or phone number, as long as the email address or phone number is not in use by another account. Contact us if you have any issues.